Shop Hey Baby
Welcome to Hey Baby, where we offer an extensive range of products to cater to your baby's every need. Our selection includes items from a variety of categories such as Baby Care, Clothing, Feeding, Nursery Bedding, Nursery Decor, Nursery Furniture, Toys & Gifts, and Out & About. We are confident that you will find everything you need to create the perfect environment for your little one.
If you need any assistance finding what you're looking for, don't hesitate to get in touch. Our friendly and knowledgeable team is always available to help, whether it be in-store or over the phone. Let us help you find the perfect products for your baby. Contact us today.
What Our Customers Are Saying:
"Brilliant service, went to collect 2 items girl was super helpful and gave me a huge bag as I was parked a fair walk away & the items are lovely!
Great value for money & great customer service"
"Fantastic experience shopping with hey baby hey you. Ordered a baby changing bag for my daughter and it was delivered same day to my place of work by their staff who were most friendly and accommodating. Look forward to shopping again with them"
"I've never heard of this site before but they had the last baby bag my daughter wanted in stock so laid vy paypal and had no issues will definitely be going to this site 1st from now on"
Hey Baby's Help Centre: Answers and Support
Find answers to our frequently asked questions...
How long will it take to receive my order?
For most orders, you can expect to receive your delivery within 3-5 working days. However, some larger or heavier items may be dispatched directly from the manufacturer, which may result in a longer delivery time. Rest assured that we'll always keep you updated on the status of your order and provide you with a tracking number so that you can monitor your delivery's progress.
If you have any questions or concerns regarding your order, please refer to your shipping confirmation email for your delivery tracking information or get in touch with us using the contact details on our website. We're always here to help and ensure that you receive your order in a timely and efficient manner.
Can I track my order?
Simply use this tracking number to track your order on our website or through the shipping carrier's website. If you're having trouble tracking your order or have any questions about the delivery process, please don't hesitate to get in touch with us. We're always here to help and ensure that you receive your order as smoothly and quickly as possible.
What if I receive a damaged or faulty item?
If you receive an item that is damaged or faulty, please contact us as soon as possible. We'll ask you to provide us with photos of the damage or fault, as well as your order number and contact details. Our customer service team will then work with you to resolve the issue as quickly and efficiently as possible.
Depending on the specific situation, we may offer you a replacement item or issue a refund. We may also ask you to return the item to us for inspection or repair. Rest assured that we'll do everything we can to make things right and ensure that you're happy with your purchase from Hey You.
We appreciate your understanding and patience in the event of a damaged or faulty item, and we apologise for any inconvenience this may cause. Our priority is always to provide you with the best possible products and customer service, and we look forward to resolving the issue for you as soon as possible.
I don't know what I want, can you help me?
Whether you need assistance selecting the perfect baby care products, finding the right clothing for your little one, or choosing the best toys and gifts for your baby, we're here to guide you every step of the way. Simply reach out to us via phone or email and let us know what you're looking for.
Our team has years of experience in the baby care industry, and we're always up to date on the latest trends, styles, and innovations. We'll work with you to understand your unique needs and preferences, and recommend products that meet your specific requirements.
So don't hesitate to ask for our help! We're here to make your shopping experience as easy and enjoyable as possible, and we're always happy to answer your questions and provide personalised recommendations.
What is your return policy?
To initiate a return, please contact us to let us know that you'd like to return an item. We'll provide you with instructions on how to return the item to us. Once we receive your return, we'll inspect it to ensure that it's in the same condition as when it was sent. If everything checks out, we'll issue you with a refund for the full amount of the item.
Please note that we cannot refund shipping costs, and the cost of returning the item is your responsibility. We also cannot accept returns on items that have been used or that are not in their original packaging.
If you have any questions about our return policy or the returns process, please don't hesitate to get in touch with us. We're always here to help and ensure that you're completely satisfied with your purchase from Hey Baby.